The public sector: The paradise where age is a blessing in disguise

Hollow treatment

Saturday, 13 October 2018


The Sri Lankan public sector is a symbol of equality, at least, in terms of employees’ age.  I would say that the public sector is a unique place to work. Naturally, a public sector employee expresses empowerment and authority, because he or she represents the State or the Government of the day. Is this the reason that we often see stony-faced public sector officials? I don’t know. However, what I know is that, in general, their communication style is characterised with non-compromising vibes. The underlying message is that “this is the way we do business here – either accept or leave”. Hang on … ‘Leave?’ Where? There are no alternatives. So, the customers have to bite the bullet and stay for a long haul.

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