Peace for the World World ! Your War Our Lives
The Dalai Lama
A Brief Colonial History Of Ceylon(SriLanka)
Sri Lanka: One Island Two Nations
A Brief Colonial History Of Ceylon(SriLanka)
Sri Lanka: One Island Two Nations
(Full Story)
Back to 500BC.
Thursday, January 1, 2015
What Air Crash Investigations Didn’t Tell You About QF32 (Airbus A380)
Tony J. Hughes-Keynote Speaker, Author and Sales Leadership Mentor
This is an unlikely but true story about iconic brands being protected by an amazing airline captain, the power of social media, and how to create customer-centric culture. Every enterprise can learn much from this story as it exemplifies the incredible benefits of empowering and trusting employees to not only do their job but also represent the brand – in this case, also save lives. The QF32 incident occurred in November 4th, 2010. The ATSB (Australian Transport Safety Bureau) published their final report in June 2013, and Air Crash Investigations released their documentary in February 2014.
This is an unlikely but true story about iconic brands being protected by an amazing airline captain, the power of social media, and how to create customer-centric culture. Every enterprise can learn much from this story as it exemplifies the incredible benefits of empowering and trusting employees to not only do their job but also represent the brand – in this case, also save lives. The QF32 incident occurred in November 4th, 2010. The ATSB (Australian Transport Safety Bureau) published their final report in June 2013, and Air Crash Investigations released their documentary in February 2014.